35 people found this article useful

What is The i-SITE?


New Zealand’s visitor information centres.

As you start travelling around New Zealand, you will notice these “i-SITEs” more and more. To clear things up, we made this quick guide to what is the i-SITE in New Zealand?

With more than 80 i-SITEs in New Zealand, these tourist information centres are a hub of information on local activities and accommodation. They are a free service to help plan and book your travel. Plus, it’s just a great place to stock up on leaflets.

Check out the quick guide to i-SITEs in New Zealand below to find out their services, as well as some i-SITEs that have become an attraction on their own.

Quick guide to the i-site

What are these places with the big ‘i’? This short guide will answer these questions:

  • What are the i-SITEs (visitor information centre)?
  • Where are the i-SITEs in New Zealand?
  • What funky i-SITEs can I visit?
  • What services do the i-SITEs provide?
New Zealand's Biggest Gap Year on YouTube


What are the i-sites?

The i-SITE brand was created by Tourism New Zealand in 1990. It allows accredited members to open tourist information centres in the main cities or tourist attractions of the country. In exchange i-SITE members offer booking services to tourists much like a travel agency. As towns and cities in New Zealand are quite small, i-SITEs often becomes landmark in each city been a main pick up point for services providers. Getting to know the location of your closest i-SITE is a must when arriving in a new town! Don’t forget to check the bottom of this article for advice on how to best use your local i-SITE.

There are more than 80 i-SITEs in the country. Most places with a tourist attraction – there are lots in NZ! – have an i-SITE, whether it is a city or a gateway to a national park.

The i-site locations



Funky i-sites

Some of the i-SITEs are also a bit of a tourist attraction themselves:


i-site services

  • Leaflets! So many leaflets!
  • Free maps.
  • Accommodation options and bookings
  • Activity bookings
  • Transportation options and bookings
  • Local advice – places to eat, shop, etc.
  • Weather and mountain safety
  • Information on national parks and Great Walks
  • Some have gift shops
  • Some have free WiFi and free phone calls

Other things worth mentioning about the i-SITES

  • The i-SITEs are usually a pick-up point for transportation and activities.
  • You can grab the information you need from an i-SITE, but remember to check the pricing for booking directly through an activity provider – it is sometimes cheaper.
  • Some of the i-SITEs have short opening hours, especially in small towns.
  • i-SITEs can often be very busy so make sure to extend your parking ticket if necessary!

The i-SITE is a great way of getting information on national parks. Another good source is The Department of Conservation, which you can read about here.

Flying Kiwi
Was this article useful? Useful Useless
Working Holiday Insurance

Most Popular Videos

Video Thumbnail
Video Thumbnail
Video Thumbnail
Buying a Car/Campervan

Where to Buy a Backpacker Vehicle in New Zealand

Get your road trip started! You all know the score: if you [...]


The 3 Eastland Motu Trails

Bike your way from sandy shores to deep in the wilderness. Pick [...]

Working Holiday Insurance
Hot on Backpacker Guide

Be Green When Backpacking in New Zealand

How to be environmentally-friendly when backpacking in New Zealand. New Zealand is […]

North Island

10 Wellington Must-Dos

What does the “coolest little capital” have to offer? Buzzing with life […]

Adrenalin Activities

10 Activities You Can Do With a Disability in New Zealand

Awesome activities for people with a disability. The great thing about the […]

We're on youtube!
Join us on YouTube!

This year we spend 365 DAYS tackling 365 ACTIVITIES all across New Zealand and posting new videos every day!

Watch the adventure!