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Reception Staff

Rainforest Retreat franz josef / West Coast Hospitality / Service Paid position(Know your rights) 16.75 plus commission on travel sales previous reception experience in accommodation

The Rainforest Retreat in beautiful Franz Josef Glacier is looking for fantastic reception staff to help through the summer season. We are one of the largest accommodation providers on the West Coast with 100 rooms ranging from backpacker accommodation & motels to 5 star rated deluxe tree huts. We also have 50 powered campervan sites as well as the very popular onsite Monsoon Bar and restaurant. We cater to just about every type of traveller and host a large number of tour companies such as Kiwi Experience, Stray, Haka, G and Contiki plus a whole lot more.
Set on 12 acres of lush rainforest we have a big site with a lot going on!

Reception staff are needed. Your role will be to assist guests with phone, internet and walk in bookings offer advice on local walks and activities and promote the features of our park.

You must be committed to offering great customer service and exceeding our guest’s expectations. Be quick thinking and good at problem solving. Have a can do hands on attitude. Be able to build a rapport with our guests from all backgrounds and nationalities. We see the Rainforest as not just accommodation but as a whole experience you will be expected to help achieve this.

Reception duties will be your main role but you must be willing to help out in any department if required.
This is a full time position with flexible hours and days off as well as a fixed hourly wage plus bonus opportunities. Previous accommodation reception experience is essential.
If this sounds like you please e-mail a CV and photo and tell us why you’d be great for the position to oscar@rainforestretreat.co.nz
Looking forward to hearing from you!

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