Terms of service, Cookies policy and Disclaimer

By browsing our site you agree to our use of Cookies and Terms of Service detailed below. Here is the nitty gritty.

Information

Whilst every effort has been made to ensure that the information contained on the Backpacker Guide website is correct, Backpacker Guide will not be held accountable for any changes that may take place between the time of writing and time of reading.
Through this website you are able to link to other websites which are not under the control of Backpacker Guide. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
The information on this website is for general information purposes only. Any reliance you place on such information is therefore strictly at your own risk.

Website availability

We endeavor to keep our website up and running smoothly. However, Backpacker Guide takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our website also provides links to and content from other Internet websites and resources. Because Backpacker Guide has no control over these sites and resources, you acknowledge and agree that Backpacker Guide is not responsible for the availability of these external sites or resources and does not endorse and is not responsible or liable for any content, advertising products, services or other materials on or available from these sites or resources.

Picture rights

Backpacker Guide has done its utmost to ensure it owns all rights to display the images contained on this website. However, if you believe that you hold the copyright to any image or photo, please contact us as soon as possible using our contact page. We will endeavor to remove them from our website within hours.
All pictures sent to us on any of our official email addresses (…@backpackerguide.nz), posted in one of our managed Facebook Group or social media can be used on our different medias unless stated otherwise.

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Your information privacy

Your privacy matters! We collect non-personally identifiable information from you when you use our site and we take good care of it.
Any of the information we collect may be used in one of the following ways:

  • To personalise your experience
  • To improve our website
  • To promote relevant content

Cookies

In some occasions, we may also use cookies (non-personally identifiable) to help us remember your visit patterns, understand them, save your preferences for future visits and feature relevant products.

We do not store, sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, non-personally identifiable visitor information may occasionally be provided to other parties for marketing purposes. At any point and time you have the ability to delete the cookies: Should you decide to delete your cookies, you can simply do so by deleting the directly from your web browser, to do so, simply follow the instructions in this article on how to delete the cookies on all major web browsers.

Access to your information: Using cookies, BackpackerGuide.NZ do not gain access to personally identifiable, use the links above to opt-out and disable cookies.

Job Listing

We need to collect information to link job seekers and employers in the job listing section of BackpackerGuide.NZ. We only collect the information that we deem essential to the good functioning to the platform and keep it for only as long as we see fit. Find below a break down of the info collected and its use.

Job Seekers: We collect several information when applying for job on our platform in order to link you with employers:

  • Your email address: The email address you provide to employers for contact you, may be used to send you information and updates pertaining to occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Employers on our platform are required to do the same.
  • Your application documents and message to employers: The information that you are sending to employers including your message and any attached documents is transferred directly to employers and is not kept on our servers in any way.

Access to your information: Should you require access to your personally identifiable information held by BackpackerGuide.NZ feel free to send a detailed request to us using our contact page. You will be required to prove your identity in order to access this information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Employers: We collect several information when posting for job on our platform in order to promote your job position:

  • Your email address: The email address you provide to job seekers to contact you, may be used to send you information and updates pertaining to occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • Your job listings: You have full access to all your job listings within your employer platform, edits and deletions option are instantly available.

Access to your information: Should you require access to your personally identifiable information or company information held by BackpackerGuide.NZ feel free to send a detailed request to us using our contact page. You will be required to prove your identity in order to access this information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Security & Liability: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology. Backpacker Guide will not be held responsible for any access gained by third parties to your personal profile, whether the login details were provided by you or were otherwise obtained.

LIVE Chat

On BackpackerGuide.NZ you have the option to chat directly with major travel agents in New Zealand. BackpackerGuide.NZ do not store IP addresses, Contact Details or Analytic about those chats. Be aware that each agents have their own policy that is available on request and are not representing BackpackerGuide.NZ. While we have done our utmost to select reliable companies to work with, BackpackerGuide.NZ is not liable in any way for any agent behavior or business dispute, this tool is to be used at the user’s own risk. Legal complaints must be made directly against the agent to the Commerce Commission of New Zealand.

All information provided by the user to the agent is provided at the users own risk. Each agent has its own privacy policy. To learn more about each agent and their privacy policy use the links below:

  • Agent 1: Website: / Contact Page: / Privacy Policy:
  • Agent 2: Website: / Contact Page: / Privacy Policy:

Access to your information: As part of the chat system in place and for quality assurance, we keep chat logs for a short period of time. We then delete all conversation and information on the 1st of every month. Should you request a copy of your chat log, we require to be contacted within 24 hours after the chat has taken place with enough information to locate your chat log including but not limited to: NZ time and date of the chat, Travel agent contacted, Name and email address used. You are also encouraged to contact the agent directly to request access to your information. BackpackerGuide.NZ does not have access to the agent file relating to your transaction with the agent.

Certified Agents: The agents that have received the “Certified BackpackerGuide.NZ Travel Agent” badge have answered a comprehensive test about New Zealand, are part of a New Zealand registered company and are in good standing with our organization. If you believe that one of the certified agent has provided sub-par service, you can send us a detailed complaint using our contact page that will be taken in consideration during the yearly renewal of the badge.

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Sponsorship

All opinions are our own, however some articles on www.backpackerguide.nz contain sponsored content that have been paid for. We ensure that all information is accurate at the time of writing and only accept sponsorship offers from companies that we know and love.
Display ads are present on www.backapckerguide.nz. Through this process you are able to visit other websites which are not under the control of Backpacker Guide NZ. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

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Terms of Services Update

Backpacker Guide reserves the right to modify the terms of services above at any time and without prior notice. The terms of services are easily accessible from the bottom of any page and through a brightly colored “pop” up window, it is the duty of the user to insure that they have read, understood and agreed with the terms of service before using www.backpackerguide.nz.

– This policy was last modified on March 2018 –

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CONTACT US

Due to our extremely high numbers of readers, Backpacker Guide can not provide personal assistance is planning a trip to New Zealand, however we believe that all the information necessary to plan the best trip ever to New Zealand is on the site, please keep browsing our website 🙂 For any other query please feel free contact us using our contact page. We will endeavor to respond withing a reasonable time-frame.

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